Customer Support Executive (WFH)

Join India’s fast-growing e-commerce support services! This is a contractual work-from-home opportunity for talented candidates who are detail-oriented and ready to contribute to a dynamic process.

📌 Job Details:
Profile: Back Office (BO) – English & Hindi

Employment Type: Contractual

Work Mode: Remote (Work From Home)

Salary: ₹23,000 per month

✅ Eligibility Criteria:

Minimum 1 year of work experience required

Typing speed: At least 30 WPM (5-minute typing test)

Typing accuracy: 90% or above

🛠 System & Connectivity Requirements:
Processor: Core i5, Gen 7 or above

RAM: Minimum 8GB

OS: Windows 10 or 11 with latest service pack & security updates

Camera: Functional & available

Internet: ≥ 20 Mbps stable broadband connection (mobile hotspots not allowed)

Headset: Compatible USB headset

Endpoint Protection: Full version of genuine antivirus/endpoint security

📋 Responsibilities:
Perform accurate data entry and back-office support for an e-commerce process

Validate and update order details, customer records, and transaction data

Achieve daily productivity and accuracy targets

Coordinate with internal teams for issue resolution and data consistency

Ensure data privacy and compliance with process standards

Maintain system security and participate in scheduled training sessions