Customer Support Executive for Axis Bank Process Mohali

We are looking for Customer Support Executive for Mohali Location, A graduate below 30 years of age may apply.

Requirements :
Qualification - Any Graduate
Age 18-30 Years
Languages - Hindi/English

Responsibilities Includes :
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Salary 16-25 K + Incentives

Location - Mohali