We are hiring Customer Support Executives for Premium Banking Process in Jaipur (Rajasthan)
Responsibilities :
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Requirement:
Qualification 12th and Above
Language - English & Hindi
1 Year experience in customer support will be preferred.
Salary & Benefits
Upto 34K CTC + Incentives
Location:
Mansraovar, Jaipur (Rajasthan)