Customer Support Executive

We are hiring Customer Support Executives for Premiuim Banking Process in Gurgaon (Udyog Vihar).

Responsibilities :
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Requirement:
Qualification Graduation and Above
Language - English & Hindi
2 years experience in customer support will be preferred.

Salary & Benefits
Upto 35K CTC + Incentives

Location:
Gurgaon (Udyog Vihar)