Customer Support Executive (Chennai)

We are hiring Customer Support Executives for Premium Banking Process  in Ambattur Chennai.

Responsibilities :
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Requirement:
Qualification Graduation and Above
Language - English & Hindi
Minimum 6 months of Experienced in BPO can apply.

Salary & Benefits
24K CTC + Incentives
Travelling Allowance
7 days Accommodation

Location:
Chennai (Ambattur)